★★★★★
Trustpilot
Stefan Liute · 2026-09-10
Modest quality and wrong colour delivered
Material quality for a classic t-shirt is modest. Service is poor: I ordered a Navy t-shirt and received a Royal blue one. A return and refund is not worth the hassle, as the order/item value is too small. This was my test purchase, and I will not return as a customer.
Svar fra Tokyo-Assassin: We sincerely apologize for the unpleasant experience! If you felt there was a discrepancy in the color of the garment you received, you should have reported the issue to us immediately via email or the inquiry button on our official website, rather than simply coming here to complain without taking any action. Please note that color variations between the actual product and the images displayed on your screen are normal, which can sometimes lead to the mistaken impression that the color is incorrect. Regardless, we take your feedback seriously and will reflect on it to improve our processes. Thank you for your input!
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★★★★★
Trustpilot
frank · 2026-02-16
Great product. Good fit.
Great product. Fits well, heavy material. Long time to ship.
Updated Edit: got a response that their shipping method has improved. Shirts weren’t delivered today.
Svar fra Tokyo-Assassin: Hello, thank you for your praise and criticism. I checked my records, and you've already made three purchases from our store, making you a VIP customer! First of all, thank you so much for your support; it shows that our product quality truly impressed you. Since the previous two orders used our previous logistics provider, their delivery efficiency was slow, so we've optimized our system, and now our logistics provider's efficiency has increased by 200%. The order number you provided has taken us 6 days so far, and it has now arrived in your community. We believe it will be delivered tomorrow. Thank you again for your message!
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