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★★★★★
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Kunde · 2026-09-10
Alles in allem sehr zu empfehlen
Bestellung am 25.08.2026 aufgegeben, die Lieferung erfolgte am 10.09.2026. Der 40x40x2,5 Stein war derart verpackt, der hätte auch einen mehrfachen Überschlag des Zustellfahrzeugs überlebt. Lediglich das Ausbleiben von Antworten auf meine Mails ist zu beanstanden. Eine kurze Antwort sollte immer drin sein, wenn man eine Kontaktaufnahme anbietet. Alles in allem ist das Unternehmen sehr zu empfehlen. Gerne wieder.
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★★★★★
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Lucas Taroli · 2026-04-28
Fast Delivery
I was unaware I had to pay a duty fee to DHS, not a huge issue, but would have liked to have been made aware prior to ordering. Delivery was exceptionally fast.
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HF · 2023-12-13
Taxes - Customs
Great product, but I had to pay an additional €49.53 in tax. After all, an expensive upgrade for the Ooni. Please find an EU solution for a product from Italy.
Svar fra Biscotto Stones: Working on it👍
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Michael Lintner · 2023-07-07
taxes - customs
the stone was perfectly and fast delivered, however there was a 50€ extra for customs taxes to be paid for (I did not know the dispatcher / shipper is Norwegian send to the EU).
Svar fra Biscotto Stones: Hi Michael,
Sorry that you hadn't seen the information about this on the website. In one of the sections on the website there are a description about of the changes in the collection of VAT in EU. The name of the section is "Changes in collection of Value Added Tax!"
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Izolan · 2023-02-26
How to avoid paying IMPORT DUTY
BISCOTTO Stones International (Norway) should ship stones from an EU country (for example, Denmark or Sweden) if the customer's country is a member of the EU. As far as I know, the stones are made in the EU (Italy). In this way, the buyer would save some money because he would not have to pay import duties.
Svar fra Biscotto Stones: Hi Izolan,
There should not be an import duty on Biscotto stones. There might’ve be a VAT (Value Added Tax), and that varies from country to country.
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Sam · 2023-01-24
cannot wait to try it
Will try cooking on it this weekend
Svar fra Biscotto Stones: Hi Sam,
As I explained in the email I sent you earlier, all Biscotto stones are hand made, and can vary some is size. This is also stated on the product side together with instructions on what must be done before using the stone.
Just use some fine sandpaper to even the sides on the wings, and it will fit beautifully.
Yes you need to season/cure the stone before you can use it.
Please read the instructions on this page:
https://www.biscottostones.com/pages/before-use-of-the-biscotto-stone
and this one:
https://www.biscottostones.com/pages/information-on-the-seasoning-use-and-maintenance-of-biscotto-stones
The last one is a menu link on top of the page.
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Bruce · 2022-12-22
It came in a short time and was packed…
It came in a short time and was packed well. There was no info inside about it or how to take care of it.
Svar fra Biscotto Stones: Hi Bruce,
The info on curing/seasoning the stone is located on the product page.
Just follow this:
https://www.biscottostones.com/pages/before-use-of-the-biscotto-stone
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