Fjorden logo
2.9
★★★★★
383 vurderinger totalt

Fjorden (fjorden.co) har en samlet vurdering på 2,9 av 5, basert på 383 vurderinger fra Trustpilot (Trustpilot 2,8). Siste omtale vi har lest er fra 2026-10-21.

Trustpilot
2.8/5
★★★★★
383 omtaler

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Siste omtaler

★★★★★ Trustpilot Verifisert Viliss Epuran · 2026-10-20

Good addition to phone (with limitations)

Sturdy enough and light, offers reasonable grip and physical buttons. Fast shipping and great customer service in my experience. There is a learning curve though, the device is fairly small and, while the controls are reminiscent of a proper camera, they are somehow cramped and I don’t see anybody use them with gloves (I keep activate the zoom toggle by mistake, for example). To be fair, that is common to any small camera, not a problem of Fjorden. If one takes that into consideration, the grip is a marvel of ergonomics and very well paired with the Fjorden App. Buttons are fairly easy to reach and the haptics genuinelly usefull. Shutter button has two stages (first one locks focus and exposure), the customizable function button allows you to toggle between modes with long press, and the control dial can be pressed to switch the parameters you want to control. While the plastic construction doesn’t bother me (it does feel very light, like one should expect from a phone grip), the « thumb rest” feel like a flimsy aftertought and I took it off right away, as it would take space in my pocket to no advantage. Also, the dedicated case is a fingertip magnet, I do think for the price we sould have a better finish. Speaking of price, it is a little steep, even after 10% off, even with one year access to Leica Lux Pro (too pricey itself, it should be included wthout limit), and is the reason I took a star off. Back to the pros list, Fjorden doesn’t limit you to their app (app that se…

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★★★★★ Trustpilot Verifisert customer · 2026-08-03

The initial registration failed as I…

The initial registration failed as I did not receive the code, but the customer service solved it.

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★★★★★ Trustpilot Verifisert Emmanuel Laroche · 2026-05-21

Testing in progress

I’m still testing the system, time after time… So time will tell!

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★★★★★ Trustpilot Verifisert Erwin Barona · 2026-04-30

Delivery was quick

Delivery was quick. I was not able to test the grip yet as the wrong case was delivered. However, Christelle helped me out to have the right case shipped to me right away. Very responsive customer service!

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★★★★★ Trustpilot Verifisert Lewis · 2026-04-01

Staff Members are Great, but...

Staff members, most notably Christelle Armonio, are friendly, courteous, prompt and helpful in respnding to technical and other questions. However, due largely to the time difference between East Coast US and Norway, their responses usually arrive a day after being submitted. I have found that working with AI is much faster and, ultimately more satisfactory. Still, I spent far too many hours backing and forthing with the robots. My complaint with the grip itself is that it is touchy and complex. I also was unhappy with the need to switch from the free Fjorden app to the pay-for Leica Lux in order to get the best results. That said, the photos are excellent, uncannily like the results I got with a series of Leica film and digital cameras over more than 50 years. I look forward to improvements and simplification...soon, please!

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★★★★★ Trustpilot Verifisert Dieter Durst · 2026-03-24

Top Support

Top Support

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★★★★★ Trustpilot Verifisert David Blitz · 2026-03-04

Fjorden = 10 / Leica = 5

Customer service was excellent. Disconnect with coordination with Leica about Leica Lux subscription as part of Ultimate Bundle.

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★★★★★ Trustpilot Verifisert Iain R Mulley · 2026-02-13

Loving this product and is a constant…

Loving this product and is a constant companion. Although there are limitations photographic wise it is far more useful than the original built in Apple software. Build quality could be more robust especially for enthusiastic photographers like me who has it attached to my phone case constantly. Great ideas always improve with age, well done all at Fjorden😎👍🏼😞

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★★★★★ Trustpilot Verifisert John Waterhouse · 2025-12-10

Excellent product and excellent support once you work out how to get it.…

Excellent product and excellent support from Christelle Armonio once I'd found her. Pairing and reconnecting doesn't always go smoothly and the online support is confusing to get to effectively. Christelle was very responsive but it was almost an accident getting hold of her. So online support needs to be less clunky. I love the grip, that said.

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★★★★★ Trustpilot Verifisert Tony Amidei · 2025-11-26

Well packaged and great quality products

Was well packaged and nice packaging and instructions on the inside. Very well thought out. Only issue was that it was delivered in 3 separate packages on different days, and I didn’t see any mention of that until I contacted support asking where 2 of the pieces were. But support was super helpful and clarified everything. The products themselves are great quality and work very well.

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★★★★★ Trustpilot Yusef Mamoojee · 2025-11-14

Quality

Fjorden products are expensive but feel sturdy; my latest acquisition being the Moment circular polarising filter. This filter design is so much better than anything else that I’d seen, simply because it doesn’t add any bulk to the overall phone, as everything else that I’ve seen does. I’ve been looking for ages, incidentally. It comes with a very sturdy case to offer additional protection when it’s not in use; thinking about it, I should have ordered a neutral density filter at the same time to complete the ensemble. The assembly snaps directly onto the Fjorden casing with a detent release button, so reassuringly there’s no chance of of becoming detached. It’s an incredibly neat arrangement that doesn’t detract from the functionality of the system, either. I’m using it with an iPhone 16 Pro, incidentally. The only negative is shipping cost to the UK, which is a bit of a killer and the only reason for one star less than five. Try as I might, I couldn’t find a way to use the new customer discount which might have helped a little. But as products go, there’s really no comparable competition.

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★★★★★ Trustpilot Verifisert MICHAEL KIMBERLEY · 2025-10-28

Good product feels good

helpful friendly staff especially Christelle. I could do with more help on setting up such as customisation of buttons.

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★★★★★ Trustpilot Verifisert George · 2025-04-12

Great project!!!

Great project!!!

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★★★★★ Trustpilot Verifisert Adam Punch · 2025-03-26

Great product and great service

Great product and great service - an issue I had was resolved with no quibbles

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Vanlige spørsmål om Fjorden

Er Fjorden en seriøs nettbutikk?

Fjorden har mange misfornøyde kunder, med 2,9 av 5. Les omtalene nøye før du handler.

Hvor kommer omtalene av Fjorden fra?

Vi samler omtaler fra Trustpilot: 383 på Trustpilot (2,8 av 5). Omtalene oppdateres hver uke, og den samlede poengsummen veier kildene etter hvor mange vurderinger de har.

Hvor mange kunder er fornøyde med Fjorden?

Blant de 383 nyeste omtalene vi har lest gir 47 % fire eller fem stjerner, mens 52 % gir én eller to stjerner. Det er en høy andel misfornøyde kunder, så les gjerne de negative omtalene først.

Har Fjorden blitt bedre eller dårligere?

Det siste året har Fjorden fått 2,5 av 5 i snitt fra 282 omtaler, mot 4,1 tidligere. Kundene vurderer altså butikken dårligere enn før.

Svarer Fjorden på klager og omtaler?

Fjorden har svart på 11 % av de 383 omtalene vi har lest, og på 8 % av de negative.

Hva sier kundene om Fjorden nå?

Siste positive omtale (2026-09-24): «I had a small issue with my order and after emailing support about it. I received a prompt response, solving my issue. The ordering process was simple, quick, and the packaging was excellent quality. I’m looking forward…»
Siste negative omtale (2026-10-19): «Nichts bestellen! Minderwertige Ware. Rücksendung nach China kostet 50 Euro und die Rücksendeadresse ist fehlerhaft oder die Päckchen werden dort nicht angenommen. Päckchen ging nach Monaten zurück an mich nach…»

Hva selger Fjorden?

Fjorden er registrert under butikk med tilbehør til mobiltelefoner og programvareselskap, og vi følger 30 produkter fra butikken.

Hvilke nettbutikker ligner på Fjorden?

Andre godt vurderte butikker i samme kategori er Bass Brothers (4,7 av 5), Big Dipper (4,7 av 5), Incover (4,6 av 5) og Crossbutikken (4,6 av 5).

Hvordan legger jeg inn en omtale av Fjorden?

Shopguide.no henter omtaler fra andre plattformer og tar ikke imot omtaler selv. Du kan skrive en omtale på Trustpilot, så dukker den opp her ved neste oppdatering.

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