Perfect service and quick response…
Perfect service and quick response solving a problem
Les på TrustpilotFjorden (fjorden.co) har en samlet vurdering på 2,9 av 5, basert på 383 vurderinger fra Trustpilot (Trustpilot 2,8). Siste omtale vi har lest er fra 2026-10-21.
Produktene butikken selger mest av eller fremhever på forsiden akkurat nå.
Perfect service and quick response solving a problem
Les på TrustpilotPerfect after sales service!
Les på TrustpilotGreat Support! Love it.
Les på TrustpilotQuick response. Very helpfull! The Grip ist very nice!
Les på TrustpilotI had a small issue with my order and after emailing support about it. I received a prompt response, solving my issue. The ordering process was simple, quick, and the packaging was excellent quality. I’m looking forward to using my Fjorden grip!
Les på TrustpilotChristelle is the very best c.s. Person. She answered all my questions through several emails. Fjorden grip and accessories are of high quality. I’m enjoying the whole experience
Les på TrustpilotIs does what is expexted. I had a question and the helpdesk was very helpfulle and responded almost immediately. The link with Leika is super!
Les på TrustpilotSpeedy and clear actions resolved my issue. Perfect customer service.
Les på TrustpilotMy grip developed a small crack in the body and as it was still under warranty I received a brand new replacement grip within a week. I'm in Australia, Fjorden's in Europe - great service. Thank you !!
Les på TrustpilotPrompt and useful help when I had a problem pairing my Fjorden to my iPhone. Plus, the gadget works very well.
Les på TrustpilotThank you very much for resolving my problem so quickly.
Les på TrustpilotI contacted Fjorden about damage to my Fjorden Grip. They were very kind and professional at every step, and in a few days, the problem was resolved. I have a replacement that works perfectly, as did the first one. The Grip is giving me photos that are a quantum leap better than with just my iPhone 15 Pro. I am so impressed with this company.
Les på TrustpilotCrazy good service. Prompt answers, and a solution for my problem that was beyond what I expected. I damaged my fjorden grip and they did not sent only the little part that was damaged, they sent a whole new grip. Free of chanrge, within two days. You simply cant do better customer support. Period.
Les på TrustpilotAmazing customer service especially post sales
Les på TrustpilotAlthough there were some technical issues with set up, the Fjorden team responded promptly and I was able to be up and running smoothly. One thing that I am puzzled about is the integration of 3rd party apps such as Obscura and ProCam. They seem only to respond to the shutter button but none of the other functions. Before my purchase, I thought I understood that those specific apps would have functionality similar to the Fjorden app.
Les på TrustpilotFast response, easy to follow instructions, and it worked to reconnect my grip to my phone!
Les på TrustpilotI sent email and asked about Bluetooth pairing issue. I got a suggestion back in less than 30 min and it solved my problem!!! Couldn’t have asked for anything better than this.
Les på TrustpilotExactly what I was expecting to receive. Though I’ve only had it for a day, I’ve enjoyed using it for what it was designed for.
Les på Trustpilottres bonne experience reponse rapide reception rapide
Les på TrustpilotAn amazing Moment iPhone CPL filter I purchased from Fjorden developed a defect. I notified them. They responded quickly, evaluated my warranty claim quickly and shipped a replacement filter quickly, at no charge to me. That's exceptional service from an exceptional company. Kudos the the Fjorden team. I use the filter on my Fjorden Grip - a brilliantly designed product.
Les på TrustpilotMy question was answered very quickly and professionally. Furthermore: it was really helpful and solved the connection problem my phone had with the Fjorden Grip.
Les på TrustpilotFjorden have fantastic customer service matching their fantastic product.
Les på TrustpilotThe prompt and professional as well as courteous approach to my issue was a great experience. So was the associated process of establishing the possible issue and resolving it! Thank you to the Team!
Les på TrustpilotAfter experiencing difficulties with a well-known online retailer sending the incorrect MagSafe case, I contacted Fjorden directly, who were able to resolve the problem by promptly sending the correct item. Great service and much appreciated.
Les på TrustpilotQuality and customer service! Excellent!
Les på TrustpilotCustomer service outstanding to a level rarely seen today... Superb communication, lightning fast resolution... Stunning.. Thank you Fjorden
Les på TrustpilotOne of the best choices I've made, very practical to use, intuitive, the construction is simply perfect. The design team truly deserves congratulations for the incredible work. Thank you Fjorden for providing me with a photographic experience I've been searching for for a long time. A big hug to the entire Fjorden team here in Portugal.
Les på TrustpilotA hinge broke on the Fjorden grip for my iPhone. It still worked for photography but could no longer be used as a phone stand which was a real nuisance. I contacted the company to ask if the hinge part could be replaced. Even though the grip was out of warranty, they sent me a complete new replacement at no charge. That is customer service of an over-and-above quality!
Les på TrustpilotI purchased the Ultimate Bundle and I love the grip and accessories. The only issue I had was with the redemption of the Leica Lux app. Your support team was stellar. Christelle and Aurelio walked me through the process and the redemption went through perfectly. Great product and great customer service - you can’t get better than that! Thank you!
Les på TrustpilotSuper Produkt, toller Kundendienst, sehr kulant!!!
Les på TrustpilotWe had not long commenced a long holiday (3 months) when my brand new Fjorden Grip (gift from my husband) first showed some issues with the zoom. After making sure I was not doing something obviously wrong, I emailed the customer service team and asked for advice which included a request for detailed instructions if I needed to do something. The response took a little while, but did contain a step by step approach to potentially sorting the problem. It seemed to work for a while, but later, when we were on a trip and I wanted to take lots of photos, the zoom once more played up staying fixed at 20X. The team confirmed that this seemed like a hardware fault and agreed to replace the Grip once I returned home. It is now on its way! Response times are not the fastest but always thoughtful and helpful. A genuinely reliable company to deal with.
Les på TrustpilotReally outstanding customer support for this amazing product.
Les på TrustpilotGreat support, great product…
Les på TrustpilotFjorden har mange misfornøyde kunder, med 2,9 av 5. Les omtalene nøye før du handler.
Vi samler omtaler fra Trustpilot: 383 på Trustpilot (2,8 av 5). Omtalene oppdateres hver uke, og den samlede poengsummen veier kildene etter hvor mange vurderinger de har.
Blant de 383 nyeste omtalene vi har lest gir 47 % fire eller fem stjerner, mens 52 % gir én eller to stjerner. Det er en høy andel misfornøyde kunder, så les gjerne de negative omtalene først.
Det siste året har Fjorden fått 2,5 av 5 i snitt fra 282 omtaler, mot 4,1 tidligere. Kundene vurderer altså butikken dårligere enn før.
Fjorden har svart på 11 % av de 383 omtalene vi har lest, og på 8 % av de negative.
Siste positive omtale (2026-09-24): «I had a small issue with my order and after emailing support about it. I received a prompt response, solving my issue. The ordering process was simple, quick, and the packaging was excellent quality. I’m looking forward…»
Siste negative omtale (2026-10-19): «Nichts bestellen! Minderwertige Ware. Rücksendung nach China kostet 50 Euro und die Rücksendeadresse ist fehlerhaft oder die Päckchen werden dort nicht angenommen. Päckchen ging nach Monaten zurück an mich nach…»
Fjorden er registrert under butikk med tilbehør til mobiltelefoner og programvareselskap, og vi følger 30 produkter fra butikken.
Andre godt vurderte butikker i samme kategori er Bass Brothers (4,7 av 5), Big Dipper (4,7 av 5), Incover (4,6 av 5) og Crossbutikken (4,6 av 5).
Shopguide.no henter omtaler fra andre plattformer og tar ikke imot omtaler selv. Du kan skrive en omtale på Trustpilot, så dukker den opp her ved neste oppdatering.